COVID-Safety Plan

Food Safety and Hygiene

The Bentley Group will continue to uphold our high Food Safety and Hygiene standards to protect our staff, suppliers and guests including:

  • Handwashing before and after all preparation of food and food handling;
  • Handwashing stations to be set up and used during every service and included in briefing of all staff (front-of-house and back-of-house areas);
  • Hand sanitisers available and used at all food and beverage preparation and surface areas;
  • Daily cleaning, disinfectant and sterilisation of kitchen equipment and surfaces;
  • No touching of eyes, nose and mouth.
  • Wherever possible, chefs to wear disposable gloves during food preparation and service
  • Hand sanitiser available for guests at each table
  • Tables and chairs sanitised prior to guest arrival
  • Guests are temperature checked on arrival at Monopole (NA as the venue is not open as of 08/10/2020)

Employee Wellbeing

  • Bentley Group staff who are unwell with respiratory illness or display COVID symptoms are encouraged to be tested and will remain at home until symptoms resolve.

Wellbeing of Guests

  • We are taking all steps to ensure our guests are aware they should only attend our restaurants if they are feeling well and do not have any respiratory or COVID-19 symptoms.
  • Each venue has assigned one staff member as a COVID-19 Safe Hygiene Marshall (who wears a badge) and is responsible for ensuring all aspects of the COVID-19 Safety Plan are being adhered to including overseeing social distancing, cleaning and appropriate record keeping.

Physical Distancing

  • Internal capacity will not exceed, to a maximum of one person per 4 square metres – the guest capacity for Monopole is 60.
  • Guests are booked at staggered arrival times to minimise any congestion at entry
  • Alcohol can only be consumed by seated customers; all beverages are served directly to each guest by their restaurant waiter
  • No private group reservations for more than 30 pax
  • An appropriate distance is to be maintained between tables in the restaurant
  • Guests from the same household will be seated next to each other, to make it easier to fit everyone safely together;
  • Where possible, we will ensure staff maintain 1.5 metres physical distancing.

Record Keeping

  • For each phone, email or online reservation; customer phone number and email address is to be recorded
  • As guests enter the venue, they must complete the QR code sign in process – this is also applicable for any walk-in’s or patrons attending the bar
  • Lists will be maintained for 28 days after each service. If we have a staff member or guest who gets diagnosed with COVID-19, we understand public health will ask for all records to assist with contact tracing;
  • We encourage all staff and guests to download the COVIDSafe app to support contact tracing, if required;
  • We ask everyone to cooperate with NSW Health if contacted in relation to a COVID-19.

Bentley Group will be guided by expert advisory organisations and act accordingly when new advice is received.

Opening Hrs & Contact Details »

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Dinner from 5:00pm
Tue to Sat
Lunch from 12:00pm
Wed to Fri

ADDRESS
20 Curtin Place
Sydney, NSW 2000

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Our Reservation Policy

Monopole accepts limited bookings. We book up to half of the restaurant and leave the rest for walk ins.

For bookings of 6 or more we require credit card details to secure the reservation. If you fail to arrive for your booking or cancel less than 48 hours prior to your reservation a cancellation fee may apply.

Groups of 8 or more are required to select our $80 set “Monopole menu”. For tables booked at 6:00 to 6:30 pm there is a 2 hour dining time.

Click to confirm you have read our reservation policy